Return Policy
TIRI Return Policy
A) Yearly Maintenance
At TIRI, we want your jewelry to shine forever. We offer free annual cleaning and inspection.
Note: This service is void if any third-party jeweler has altered the piece.
B) Return Policy
15-Day Money Back (In-stock Items Only)
Valid for stock items returned within 15 days
Custom-made items are not eligible.
Refunds are processed via bank transfer within 2 weeks of quality approval.
Product must be unused, undamaged, and untampered.
TIRI reserves the right to reject excessive or unreasonable returns.
To start a return, you can contact us at clientcare@tirirings.com
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at clientcare@tirirings.com